Refund Policy

Last updated: 5/31/2026

30-day money-back guarantee

We offer a 30-day money-back guarantee on all AppealMate AI Pro purchases — both the one-time Lifetime plan and the monthly subscription's first payment. If you're not satisfied with your purchase, you can request a full refund within 30 days of your order date.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund:

• Visit paddle.net and enter the email address you used at checkout, or
• Reply to the receipt email you received from Paddle, or
• Contact our support team and we'll initiate the refund on your behalf.

Monthly subscriptions

You can cancel your monthly subscription at any time. Cancellation stops future renewals; you will keep access until the end of the period you've already paid for. The 30-day money-back guarantee applies to your first monthly payment; renewals are non-refundable except where required by law.

Lifetime plan

The one-time Lifetime plan is fully refundable within 30 days of purchase, no questions asked. After 30 days, refunds are at our discretion.

Faulty or unavailable service

If the Service is materially unavailable or doesn't work as described, you are entitled to a refund regardless of the 30-day window, in line with applicable consumer protection law.